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Adv Dent Res 18:50-52, December, 2005
© 2005 International and American Associations for Dental Research

The Data Stations Project of the Dutch Dental Association

Presented at a symposium, "Dental Research in Primary Care", presented at the IADR Pan-European Federation meeting in Cardiff, Wales, UK, in September, 2002. Publication is supported by the Procter & Gamble Co.

J.J.M. Bruers*, and G.L.A.M. Zeegers

Department of Research & Information, Dutch Dental Association (NMT), PO Box 2000, 3430 CA Nieuwegein, The Netherlands

Correspondence: * corresponding author, j.bruers{at}nmt.nl

KEY WORDS: Practice • dental consumption • professional opinions

Within the framework of the research project Data Stations, the Dutch Dental Association (NMT) periodically collects data about the care dentists render to patients, about the way in which they run their practices, and about views and/or wishes of dentists with regard to (current) issues within the dental profession. This paper focuses on the motives underlying the decision of the NMT to undertake the Data Stations Project, and on the way this project is organized. Particular attention will be given to the types of data and the kinds of information this project produces.


   Research and Policy: The Data Stations Project
 TOP
 Research and Policy: The...
 Results of the Data...
 Conclusion
 
In each modern organization, it is important to have current and reliable information, to be able to make fast and good decisions in an ever-changing environment. Therefore, it is important for an organization to base its policies on objective empirical data, not only on assumptions and vague theories, especially when these also have to be taken seriously by other parties. This is why, since the early 1980s, the Dutch Dental Association (NMT) has conducted specific policy research. Initially, it was a modest set-up: A special advisory committee was formed with a relatively large number of external professionals. Within the NMT bureau, a part-time official was appointed to co-ordinate the research activities. From that time on, the NMT itself started to do more and more research—by taking on temporary research staff to do ad hoc projects—and also by giving research assignments to recognized institutions. In mid-1984, the NMT post of Research Co-ordinator was extended, and computer technical support, which had hitherto been provided by Nijmegen University, was given a structural character. Meanwhile, the NMT’s own internal research activities had gradually increased so much that, in 1986, it was decided to take on a full-time researcher, in addition to the Research Co-ordinator. From this extended set-up, in the mid-1990s, the need arose to re-review the research policy and create a permanent instrument within the NMT strategy. The current research policy has three important spearheads, which are the following basic research questions:

  1. How do dentists work? How have they organized the care they provide?
  2. What do dentists do? What care do they provide?
  3. How do dentists think? What are their views, and how do they react to all kinds of dental issues?

Around each of these questions, a periodic investigation was set up, in which dentists were contacted by mail at least once a year. For these projects, the co-operation of the dental profession itself is indispensable. Therefore, in the NMT research policy, data stations were chosen as the central point of departure—that is, dentists who, for a short or longer period of time and on a regular basis, are prepared to take part in one of the NMT research projects and thus provide concrete data on how they practice their profession. Since 1995, of the present number of about 5800 dentists in general practice, almost 3200 have, at one time or another, participated in one of the Data Stations projects. This is 55% of the population and includes both NMT members and non-members. Moreover, when we look at current participation, at the moment about 1750 dentists—more than 25% of the dentist population in the Netherlands—function as an active Data Station. In all cases, the dentists co-operate voluntarily, without any form of financial reimbursement, and they constitute a representative group, in terms of gender, age, and geographical location.

By way of this structured, permanent, and longitudinal research, the NMT is the only organization within the field of Dutch dentistry that has at its disposal a wide range of objective data. This information is most valuable for achieving policy objectives, and also for developing future policy strategies. At the moment, for exammple, the NMT has at its disposal the annual dental consumption figures for about 650,000 patients, and there is also a longitudinal reservoir of information on the individual teeth of 50,000 patients over a five-year period.

Another important aspect of the Data Stations project is the belief of the NMT that the profession itself, and in particular the participating dentists, benefit directly from the NMT research. That is why dentists sometimes get an individual feedback report, in which their data are compared with the rest of the profession. The purpose of this information is, of course, to stimulate dentists to continue participating.

To maintain the independence and efficiency of the project, collaboration was started with a renowned research bureau. It monitors the confidential collection and processing of the information to ensure that it is not possible for the NMT to relate the data to individual patients and/or dentists.

The outcome of the research has helped to prevent Dutch dentistry being subjected to inappropriate policy decisions. It also ensured that the general strategy was brought more into line with the views of dentists who are active in their profession. Thus, the NMT recently negotiated, with success, adjustments to the dental fee structure, because our case could be validated with data from the Data Stations.


   Results of the Data Stations Project
 TOP
 Research and Policy: The...
 Results of the Data...
 Conclusion
 
In the next paragraphs, some results of the studies completed within the Data Stations Project will be outlined to illustrate the factual information gathered via this project. First, for each study, the nature of the data collected is explained, and then several results are presented. Finally, comments are made about the potential usefulness of the Data Stations results.

‘Practicing dentistry’
In the first theme, "How do dentists work?", various aspects of the way in which dentists practice their profession are dealt with. ‘Where have they located their practice?’, ‘With whom do they collaborate?’, ‘How do they spend their time?’, and ‘How high are their costs and returns?’ are all examples of questions to be answered via the so-called study on ‘Practicing dentistry’. Within the framework of this research, data are collected periodically, at least once a year, by means of a written questionnaire. The data presented here were collected in the December, 2001, edition and come from over 400 dentists, each of whom runs an independent practice.

Because, in the Dutch situation, the type of practice is important, one of the first items analyzed is collaboration between dentists working in one practice location. Most Dutch dentists (71%) work in a practice where they are the only dentist (solo) (Fig. 1Go). This does not mean that they do not work together. It is possible, for example, that they share certain costs with other dentists, get patients referred to them, or that they themselves refer patients to colleagues. But in all these cases, the question concerns collaboration that does not take place within the walls of the individual’s own practice. It does apply, however, to the remaining group, of which 14% work together by employing one or more dentists on a regular basis (employer), and 15% by jointly running a practice with one or more dentists (shared). These two groups of ‘collaborating’ dentists distinguish themselves in particular because, in the latter group, there is shared practice ownership, in which the total practice income and costs are proportionally divided. When these three types of practices are compared with each other with regard to various dentist and practice characteristics, there are considerable differences:



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Figure 1. Type of dental practice in 2001.

 

‘Dental consumption’
The key question, ‘What do dentists do?’, is answered in the study on ‘Dental Consumption’, in which dentists are asked to provide data about the dental procedures they performed (or that colleagues had performed under their supervision) on a random sample of patients from their practice. Initially, this information was collected by hand, requiring a great effort by the data station dentists. However, since the information on procedures completed is collected by the practice administration, and since virtually all dentists in the Netherlands (95%) have automated their administration, the suppliers of the most popular software systems were approached a few years ago and were found to be willing to incorporate into their systems a procedure by which treatment data could be derived automatically from the practice administration. As for the patients, this could be done anonymously. At the moment, these modules are operational within five of the software systems most commonly used, with a total market share of between 80 and 90%. Over 1000 dentists using this software participate in the project.

What actually happens is that, via the automated system, the data of two random samples of patients, taken from the total patient population of a practice, are put on a diskette. These data are comprehensive, including all the treatment provided by a dentist for the random group of patients in a certain period of time, as well as some general demographic information on the patients concerned, such as year of birth, gender, insurance situation, and postal code.

In short, by means of the study on Dental Consumption, data are gathered about the dental care provided and charged for by dentists. This study produces a large amount of information coming from approximately 18% of Dutch dental practices and about 5% of Dutch (dentate) dental patients. These data are unique. It is true that, in the Netherlands, treatment data are also collected by others, especially insurers, but in all cases, this concerns only part of the dental care provided by dentists—for example, only those procedures that are reimbursed by the insurer.

As an illustration of the information that can be obtained from the study on Dental Consumption, Fig. 2Go presents the types of dental care provided by dentists to patients in the Netherlands in the year 2000. This information was obtained by studying, for each dentist (through aggregating the data at patient level), the proportion of the procedures they performed that belongs to a specific aspect of dentistry, and, subsequently, how the financial returns have been divided proportionally. It appears that, on average, 49% of the procedures performed by dentists concerned consultation, diagnostics, and/or prevention, and 51% concerned curative or prosthetic dentistry. More than half of these procedures were fillings. At the same time, it emerged that, on average, 38% of the returns dentists generate are from procedures within the fields of consultation, diagnostics, and/or prevention, 51% from curative treatment, and 18% from prosthetic dentistry (fixed and removable prostheses and dental implants). Data on the number of procedures performed on patients who, in the year 2000, had a regular check-up at least once (the majority of dental patients in the Netherlands) are presented in Fig. 3Go. On average, 20 intra-oral x-rays were taken and 56 sealants were placed per 100 young patients. As for adults, it appears that, on average, 67 intra-oral x-rays were taken and 88 fillings were inserted per 100 patients.



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Figure 2. Proportional dental procedures and proportional financial returns on consultation, diagnostics and prevention, curative treatment, and prosthetic treatment, in 2000.

 


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Figure 3. Numbers of some dental procedures in 2000 per 100 patients, by patient age.

 
How do dentists think?
In this study, in which data are also collected via written questionnaires, attention is focused on views of dentists and their behavior with regard to issues concerning their profession. Over the past few years, many subjects have been highlighted—for example, the extent to which dentists feel involved with their professional organization, their views on quality assurance, their opinions and behavior regarding practice hygiene, and what they think about market forces within dentistry. Also, more clinical questions—such as their views and behavior relating to periodontal screening of patients, pediatric dentistry, and implantology in the general practice—were addressed. These latter subjects were recently included in the study, and the scientific societies for these specific specialties collaborated. For example, information was gathered on how often dentists do the so-called ‘Dutch Periodontal Screening Index’ (DPSI) for adults during a regular check-up. This index forms part of a protocol as an instrument for systematic screening and an aid for the treatment of periodontal disease. It appeared that, in 1998, about six months after the introduction of this protocol, 37% of dentists always or usually used DPSI, whereas about four years after its introduction in 2002, this percentage had decreased somewhat, to 31%. Concerning pediatric dentistry, it was found that, in 1997, about 35% of the dentists did a regular check-up for two-year-olds and younger children. In 2002, after a national campaign was launched by the professional organization to pay more attention to the dentition of young children, this percentage increased to 63%. The same happened with regard to restorative treatment in children aged three and younger: In 1997, 52% of dentists provided such treatment, and 62% did so in 2002 (Fig. 4Go). Regarding implantology in general practice, it was found that 11% of the dentists inserted dental implants themselves, whereas 60% provide the suprastructures on the implants only. In other words, in the Netherlands, about one in every three dentists (29%) does not carry out any procedures involving dental implants.



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Figure 4. Ages of children when the dentists begin dental check-ups and restorative treatment in 1997 and 2002.

 

   Conclusion
 TOP
 Research and Policy: The...
 Results of the Data...
 Conclusion
 
The Data Stations Project began as an instrument to collect information to underpin the policies of the Dutch Dental Association. Gradually, it has started to function as a center for factual knowledge about the profession of dentistry, particularly because of the social recognition of the Data Stations Project. The NMT supports this development and has emphasized this in recent years. At the same time, the NMT realizes that a knowledge center requires collaboration with others involved in the professional field of dentistry. It is noteworthy that there is already collaboration with various government institutions, universities, and representatives of other groups active in dentistry, such as oral hygienists and dental technicians. The study on costs and financial returns of dental practices is conducted together with the National Bureau of Statistics, and various questions in the dental attitudes survey were formulated together with university departments. At the moment, there are two dissertation projects in progress, in which data collected via the Data Stations are used. In the years to come, the challenge lies in continuing the project and in extending the existing data collections where necessary. In addition, it is also the intention to further extend the various collaborative contacts, especially collaboration with the universities. Efforts will also be made to establish further collaboration with others to gather information about practicing dentistry in the Netherlands, especially data from the original source, the dental practice. All this is based on the conviction that good-quality information is in everyone’s best interest.





This Article
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Right arrow Similar articles in PubMed
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Right arrow Articles by Bruers, J.J.M.
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Right arrow Articles by Bruers, J.J.M.
Right arrow Articles by Zeegers, G.L.A.M.


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